AGENDA

 

Multi-Store Owners

Regional Meeting

September 20-22, 2006

 

Minneapolis Airport Marriott

2020 American Boulevard East

Bloomington, MN

952-854-7441

 

Wednesday, September 20      Arrivals (No planned activity)

 

Thursday, September 21

 

 7:00 – 8:00 AM          Continental Breakfast                                                  Minneapolis Airport Marriott                                                                                                              

 8:00 – 8:15 AM          Welcome - Agenda

 

 8:15 – 9:15 AM          Transition to Multi-Store Management             Panel Discussion          Matt Eggenberger

                                                                                                                                                     (Moderator)

·         Work “on”, not “in”, your business -                                                        

Your role in the organization, allocating your                                [Panelist to be

time effectively – what’s important.                                                          Named]

                                                                                                     

 

 9:15 – 10:00 AM        Expansion:  Plants versus Pick-up Stores                                                         Mike Gates

            —     Timetable – how fast to grow, investment costs,                            Steve Crank

                    sample proformas.

 

10:00 – 10:15 AM       Break

 

10:15 – 11:15 AM       Routes:  “Do they make cents?”                                  Panel Discussion          Mike Gates

                                                                                                                                                     (Moderator)

                        —     Investment, staffing, marketing and                                                         

                               operating.                                                                                      [Panelists to be                                                                                                                                     Named]

 

11:15 – 11:45 AM       Financial side of multiple stores                                                                      Steve Crank

—    How to handle cost allocations                                                       Tom Jones

 

11:45 – 12 N                           Credit Card Processing                                                                         Matt Eggenberger

 

12 N – 1:00 PM                       Lunch

 

1:00 – 1:30 PM             “Quick Hitters”

·         Vans (make/model, new/used, drivers, graphics/wraps)

·         Claims (Who/how handles, When owners get involved)

·         Cash (Deposits, control, and security)

·         Maintenance (who, what, and how)

 

1:30 – 1:45 PM            Intranet Highlights                                                                   Jeff Crittenden

                                                                                                                                    Tom Moehringer

1:45 – 2:00 PM              Break           

 

2:00 – 2:30 PM              Technology:  To network or not to network                          Matt Eggenberger

·         CleanSuite, DCCS, Compass Max                                     Jeff Crittenden

·         Benefits versus cost

·         Effectively using the data

 

2:30 – 3:30 PM              How to find and keep good managers           Panel Discussion          Matt Eggenberger

                                                                                                                                         (Moderator)

·         Best recruiting practices                                                    

·         Compensation plans                                                                      [Panels to be

·         Delegation, empowerment, and accountability                  Names]

 

3:30 – 3:45 PM                        Break

 

                             

3:45 – 5:00 PM             Marketing of multiple stores                                                   Jerry Laesser

                                                                                                                             

 

5:00 – 5:30 PM            Closing Session

·         Wrap-up and Critique

 

5:15 PM                        Adjourn

 

6:30 PM                        Cocktails & Dinner                                                                 Tucci Benucch Restaurant

                                                                                                                                    Mall of America

 

 

Friday, September 22

 

8:00 – Noon       Optional Tour:  Shirt laundry and new store                                     Meet in Lobby

                                                                                                                                                                                Minneapolis Airport Marriott